Ozone Generator Supplier FAQ
Find answers about ozone generator selection, applications, customization,
quality checks and warranty. For a model-specific quotation, contact Ningbo
Longfa Environmental Protection Technology Co., Ltd.
Frequently Asked Questions
What ozone generators does ozone-factory.com supply?
We supply home, medical, commercial and industrial ozone generators,
including air purifiers, water-treatment ozonizers, ozone laundry machines,
ozone faucets, medical ozone therapy generators, hand dryers and UV/ozone
cabinets. See the complete product list.
How do I choose the right ozone generator?
Send us the application, target ozone output, feed gas, power supply,
treatment medium, quantity and destination. Our sales team can then recommend
a suitable model and prepare a quotation. Requirements differ between air,
water, laundry, commercial and medical applications.
Do you offer OEM and ODM services?
Yes. The company offers OEM, ODM, product design service and buyer-label
service. Confirm the required label, packaging, artwork, tooling, minimum
order quantity and lead time with the sales team before ordering.
What is the warranty period?
Warranty is up to two years, depending on the model. Confirm the exact
warranty terms for the selected product before purchase.
How are products tested before delivery?
Every product passes at least a 24-hour aging test before delivery, according
to the company’s product quality statement.
What certifications are available?
CE-certified products are described on the company profile. Some product
pages also state model-specific CE, EMC or RoHS certification. Ask for the
applicable certificate and test documents for the exact model and destination
market.
What is the maximum ozone output available?
The listed industrial range includes models up to 30 g/h for water treatment.
Other product families have different outputs, so use the individual model
page and its stated test conditions when comparing products.
Can ozone generators be used for medical applications?
Some listed models are medical ozone therapy generators. Medical equipment
must be used only by appropriately trained professionals and according to the
product documentation and applicable local regulations. Contact us for the
model’s intended use, specifications and documentation.
How can I request a quotation?
Use the Contact Us page
or WhatsApp +86 13567921785. Include your
application, required output, quantity, voltage, feed gas and destination so
we can respond with the relevant model and shipping information.
Where is the company located?
Ningbo Longfa Environmental Protection Technology Co., Ltd. is located in
E-commerce Industrial Park, Ninghai County, Ningbo City, Zhejiang Province,
China. Read the company profile
for more information.
How can we customize ozone equipment?
We can recommend customer-selected solutions or popular solution packages
for reference. You can also tell us which equipment styles and requirements
interest you, and our team will confirm the available customization options.
What is the delivery time for a customized order?
Delivery time depends on the customized product or solution package. A
typical customized order takes about 15-20 business days after the product
details are confirmed.
How long does it take to develop a new solution?
After all solution details are confirmed, a simple new solution may take
about three days. More commonly, new solution development takes about one
week, depending on complexity.
Can you help with import and export procedures?
We regularly export ozone equipment and have experience with customs
clearance. Certification and shipping documents depend on the model and
destination market. Confirm the applicable documents for your order with our
sales team.
What payment methods do you accept?
We accept T/T bank transfer and PayPal, subject to the order and quotation
terms confirmed with our sales team.
What deposit is required to place an order?
The usual deposit is 30-40% of the order value, with the balance arranged
before delivery. The exact payment schedule is stated in the quotation or
sales contract.
What shipping terms are available?
FOB, EXW and CIF shipping terms are available. Confirm the destination,
freight, insurance and applicable Incoterms in the quotation before ordering.
Do you provide free samples before mass production?
Free samples are generally not available because these are mechanical
equipment products. Ask our sales team about sample orders or a suitable
demonstration option for your project.